Thank you for trusting our store. Our goal is to offer you the best possible shopping experience. Below, we detail our return policy:

1. Return Period

The customer has 14 calendar days from the date of purchase to request a return.

2. Return Conditions

For a return to be accepted, items must:

• Be in perfect condition, unused and unwashed.

• Retain the original tags.

• Be returned in their original packaging, if applicable.

• Not be damaged or tampered with by the customer.

3. Items that are NOT eligible for exchange or return

• Used or washed clothing.

• Formal wear

• Bodysuits

• Jewelry (necklaces, bracelets, earrings, glasses, etc.)

• Accessories (bags, scarves, shawls, belts, etc.)

4. Return Process

1. Contact us via WhatsApp at +34 645 137 073 within the established timeframe.

2. Indicate the order number and the item to be returned.

3. Our team will assist you with the process and explain the different return options so you can choose the best one.

5. Return Policy

Online orders can be exchanged for another item or a voucher valid for 1 year.

•Return shipping cost: €4

6. Issues, Defects, Incorrect Orders

Contact us within 24 hours of receiving your order.

WhatsApp: +34 645 137 073, including:

•Order number

•Affected product

•Description of the problem

•Photographs of the item